Terms and Conditions
These Terms and Conditions apply to the use of the Bedrock Waterproofing website. Separate quotes, proposals or written agreements may contain additional terms that apply to waterproofing services supplied by Bedrock Waterproofing.
1. Acceptance of These Terms
By accessing this website, you agree to these Terms and Conditions. If you do not agree, please discontinue using the website.
2. Website Information
The information on this website is provided for general purposes only. While we aim to keep it accurate and current, it is not a substitute for an onsite assessment or advice based on the specific condition of your property.
Images shown on the website may be illustrative. Waterproofing methods, materials, timeframes and outcomes can vary according to the project.
3. Quotes and Scope of Work
Quotes are based on the information available when they are prepared and remain valid for the period stated in the quote.
The agreed scope of work, price, payment arrangements and estimated schedule will be set out in the accepted quote or written agreement. Work outside the agreed scope may require a variation and additional charges.
4. Site Access and Conditions
Customers must provide safe and reasonable access to the work area at the agreed time. The site should be cleared of personal belongings or obstructions unless otherwise arranged.
If concealed damage, unsuitable substrates, asbestos, structural defects, active leaks or unexpected site conditions are discovered, additional assessment or work may be required. Bedrock Waterproofing will discuss material changes before proceeding where reasonably practicable.
5. Customer Responsibilities
Customers are responsible for:
Providing accurate project and property information
Disclosing known leaks, damage or hazardous materials
Ensuring necessary permissions and approvals are obtained
Providing access to water, electricity and relevant work areas where required
Following care, curing and maintenance instructions
Preventing other trades from damaging completed waterproofing work
6. Variations
Changes requested after work has commenced may affect the price and completion schedule. Variations should be approved in writing before the additional work proceeds. Urgent work required to make an area safe or prevent immediate damage will be discussed with the customer wherever reasonably possible.
7. Payment
Payment terms, deposits, progress payments and due dates will be specified in the quote or invoice.
Customers must pay undisputed amounts by the stated due date. If an invoice is disputed, the customer should contact Bedrock Waterproofing promptly with details of the concern.
8. Delays
Estimated commencement and completion dates may change because of weather, drying or curing requirements, material availability, site access, other trades or circumstances outside our reasonable control. Bedrock Waterproofing will communicate significant delays and arrange a revised schedule where practicable.
9. Cancellations and Rescheduling
Cancellation or rescheduling arrangements will be outlined in the applicable quote or agreement. Costs already reasonably incurred for ordered materials, completed work or committed labour may remain payable where permitted by law.
Nothing in this section limits any cancellation or cooling-off rights available under Australian Consumer Law.
10. Waterproofing Performance
Waterproofing performance depends on factors including surface condition, preparation, drainage, structural movement, maintenance and whether the completed membrane is protected from damage.
Customers must notify Bedrock Waterproofing promptly if they become aware of a suspected problem and provide reasonable access for inspection.
11. Consumer Guarantees
Our services come with guarantees that cannot be excluded under Australian Consumer Law. Nothing in these Terms and Conditions excludes, restricts or modifies any right or remedy that cannot lawfully be excluded.
Any additional workmanship or product warranty will be described in the relevant quote, agreement or warranty documentation.
12. Limitation of Liability
To the extent permitted by law, Bedrock Waterproofing is not responsible for loss caused by matters outside the agreed scope, pre-existing defects, concealed damage, structural movement, blocked drainage, interference by other trades, improper maintenance or unauthorised alterations.
This clause does not limit liability that cannot legally be limited or excluded.
13. Intellectual Property
Unless otherwise stated, the website’s text, graphics, design and branding belong to Bedrock Waterproofing or are used with permission. Website content may not be reproduced, distributed or used commercially without prior written consent, except where permitted by law.
14. Third-Party Links
Our website may include links to external websites for convenience. Bedrock Waterproofing does not control and is not responsible for third-party content, availability or privacy practices.
15. Privacy
Personal information collected through this website is handled in accordance with our Privacy Policy.
16. Governing Law
These Terms and Conditions are governed by the laws of Queensland, Australia. The parties submit to the jurisdiction of the courts and tribunals of Queensland, subject to any applicable consumer rights.
17. Changes to These Terms
We may update these Terms and Conditions when our website, services or legal obligations change. The current version will be published on this page with an updated effective date.
Quote
Organise A Quote
Looking For Professional Waterproofing Services?
If you would like to get into contact with us simply fill out the form behind or you can simply call us on 0414 675 831
Looking for professional waterproofing services in Brisbane or Greater South East Queensland? Bedrock Waterproofing delivers reliable solutions for bathrooms, balconies, rooftops, retaining walls, planter boxes, basements and foundations, helping protect residential and commercial properties from leaks, moisture and costly water damage.
Get a Quote
Have a question? Let us know and we’ll get back to you as soon as possible!
Want professional Waterproofing services Now?
Call Today For A Free Estimate
Bedrock Waterproofing provides reliable residential and commercial waterproofing services across Greater South East Queensland. Request a free quote today.
Contact Details
- Phone Number
0414 675 831
- Email Address
mjlwaterproofing@gmail.com
- Location
Crestmead, QLD 4132
- Business Hours
Monday – Friday: 7AM-4PM
Saturday – Sunday: By Appointment
© 2026 All rights reserved by Bedrock Waterproofing | Designed and developed North Star Solutions